FAQ
Frequently Asked Questions (FAQs)
At Mama Bhanja Synergy Private Limited, we understand that you may have questions about our products, services, and operations. Below, we’ve compiled answers to some of the most commonly asked questions to help you better understand what we offer and how we can assist you.
– Diesel Exhaust Fluid (DEF) is a non-toxic solution composed of 32.5% urea and 67.5% deionized water. It is used in diesel engines equipped with Selective Catalytic Reduction (SCR) technology to reduce harmful nitrogen oxide (NOx) emissions. DEF is essential for meeting environmental regulations and ensuring the efficient operation of diesel vehicles.
DEF should be stored in a cool, dry place away from direct sunlight. Ideal storage temperatures are between -11°C (12°F) and 30°C (86°F). We recommend using our specially designed DEF storage solutions to maintain the quality and effectiveness of the fluid.
DEF is a stable solution, but it can degrade over time if exposed to extreme temperatures or contamination. Signs that DEF may have gone bad include a strong ammonia smell, cloudiness, or discoloration. Always check the expiration date and store DEF properly to avoid these issues.
The frequency of DEF refills depends on your vehicle’s fuel consumption and operating conditions. On average, DEF consumption is about 2-3% of diesel fuel consumption. Most vehicles will alert you when DEF levels are low, typically allowing for several hundred kilometers of driving before a refill is required.
It’s important to use DEF that meets ISO 22241 standards to ensure compatibility and performance. Mama Bhanja Synergy’s DEF products meet and exceed these standards, providing you with a reliable and high-quality solution for your diesel engines.
Our DEF products are available at our retail and franchise stores located on highways across the country. You can also contact us directly to inquire about bulk orders or find the nearest store.
Yes, we offer customized DEF solutions tailored to the specific needs of large fleets and businesses. Whether you need bulk supply, specialized storage solutions, or on-site training, our team is here to help.
Joining our franchise network provides you with the opportunity to become a part of a growing and reputable brand. Our franchisees benefit from comprehensive support, including training, marketing assistance, and a proven business model designed for success.
If you’re interested in becoming a franchise partner, please visit our Franchise page for more information or contact our team directly. We’ll guide you through the application process and provide all the necessary details.
If you encounter any issues with our products or need support, please don’t hesitate to reach out to our customer support team. We’re committed to resolving any concerns quickly and ensuring your satisfaction.
Still have questions?
If you didn’t find the answer you were looking for, please contact us directly. Our team is always here to assist you with any inquiries or concerns you may have.